Return and Refund Policy for Millanocollections
Thank you for shopping at Millanocollections. We value your trust and want to ensure that you have a satisfying shopping experience. Please read our return and refund policy carefully.
Returns
- 30-Day Return Policy: You have 30 calendar days from the date of purchase to return an item for any reason, provided it meets the conditions outlined below.
- Eligibility for Returns:
- To be eligible for a return, the item must be unused and in the same condition as when you received it.
- The item must be in its original packaging.
- Non-Returnable Items:
- Some items, such as perishable goods, gift cards, and downloadable software, are non-returnable.
- Return Process:
- To initiate a return, please email us at millanocollections1@gmail.com / sales@milanocollections.com with your order number and the reason for the return.
- Our customer service team will provide you with instructions on how to return the item.
- You are responsible for the cost of return shipping unless the return is due to our error.
Refunds
- Refund Process:
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
- We will also notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within a certain number of days, depending on your payment provider’s policies.
- Late or Missing Refunds:
- If you haven’t received a refund after the specified processing time, please first check your bank account.
- If the refund is still not reflected, contact your credit card company or payment provider.
- If you have taken these steps and have not received your refund, please contact us at millanocollections1@gmail.com for further assistance.
Contact Us
If you have any questions about our return and refund policy, please contact us at millanocollections1@gmail.com Our customer service team will be happy to assist you.
Universalmart reserves the right to amend this policy at any time without prior notice. Changes to this policy will be effective when posted on our website.